Subscription Information: We collect information such as your Apple ID and payment details during the subscription process. This information is necessary to provide you with access to SafeSeal VPN services and manage your subscription.
Service Usage Data: We collect limited data on how the service is used, including connection timestamps, server locations, and the amount of data transferred. This data helps us optimize our network and improve the quality of our services.
Technical Data: We gather technical information, such as device type, operating system, and VPN application version. This information assists us in maintaining and securing our services and troubleshooting issues.
No Activity Logs: SafeSeal VPN does not collect, store, or log your browsing history, websites visited, data content, or DNS queries. We believe in your right to online privacy.
No Personal Identification Information: We do not require or store any personal identification information beyond what is necessary for account management and service provision.
Service Improvement: Collected data is used to enhance the performance and reliability of our services.
Customer Support: We use data to resolve issues and provide customer support.
Communication: We may use your email address to send important updates, promotional offers, or service-related information.
Third-Party Service Providers: We do not share collected user data with any third parties. All data is strictly stored on our servers and is subject to rigorous security protection.
Legal Compliance: We may disclose your information if required by law or in response to a valid request from a public authority. We will challenge any request that we believe is not legally justified to protect your privacy.